The breakfast that's included is excellent & the unlimited coffee & tea is great. Staff were always friendly & helpful, even though English was a struggle. Although the rooms are Tiny - they're really efficient, even with 2 people sharing.
Lisa
Julai 2024
Great location, short walk from train station. No hassle in checking in and out, very impressed that they use machine for this. So you just type in your name to search for your booking on the machine, then scan your passport, access card will come out from the machine! And to check out, just insert to access card back in the machine and you are done! This is great since we checked out at 5am, no need to ring and wait for the staff. Comfortable bed and pillows (can ask for additional head and leg pillows)
Anis
Disember 2023
Staff is amazing. They have accommodated all of our requests and were very helpful during all our stay. I appreciate the effort. Also, I loved the smoothies during the breakfast. As a vegan, it's always hard for me to find food options in the hotels, but these smoothies is exactly why I chose Comfort hotels. The pillows are very comfy!
Kseniia
Disember 2023
The staff are super helpful. Rooms spacious and comfortable. Bathroom dated but very clean with powerful and hot shower. Free coffee. Great location close to Kannai station and walking distance to waterfront. The breakfast was plentiful. Did I mention how wonderful the staff are!
Celia
Disember 2023
The hotel is very close to the stations. A lot of restaurants nearby and convenience stores. They have lockers downstairs for guests to use for free. I expected a little bit more from the room as the photos were much better compared to the actual. Space was okay but quite small. The windows are quite big and was surprised to see mount Fuji from our room! We had free breakfast which was a nice touch. Overall it was a pleasant stay for a stoppver in Yokohama.
Katrina
November 2023
Nice staff/smooth check in and check out. A great location close to multiple train stations and a lot of attractions in Yokohama (the waterfront is gorgeous with tons to do.) Easy to get to Tokyo via trains as well, and there are a lot of convenience stores close by. There's also a great record store, Disk Union, a short walk away!
Alison
Januari 2023
The hotel was in a good location. It was close to everything we wanted to visit in Yokohama, especially the cruise terminal. It was close to a train station so we could easily visit other parts of Tokyo. Good breakfast selection, clean and quiet room, although rather small. The staff was very friendly.
Margaret
Mei 2024
Breakfast was excellent in variety of items, taste and ability to manage large number of guests in a small space. Appreciate survey bulletin board to list preferred times. Loved the pumpkin soup Staff was friendly and efficient.
Mauz
Januari 2025
close to subway system check in's and checkouts very good staff were great and had a good understanding of english language lifts were quick restaurants, bars and shopping very handy
Wayne
November 2024
Breakfast was good with a lot of variety to pick from. And the one of the staff members was extremely helpful in trying to help us get transportation from hotel to the ship terminal. He also helped us in mailing off our pocket WiFi package since it didn’t fit in the postal box.
Jennifer
Julai 2024